1.1  Ticketgateway

Welcome to TicketGateway! We are a ticketing and registration platform dedicated to bringing the world together through live experiences. Through our platform, mobile apps and services, we enable people all over the world to create, discover, share and register for events.

1.2  The Services

TicketGateway's websites and domains, including www.TicketGateway.ca, and all of the webpages, subdomains, country level domain variants and subparts of those websites (collectively, our "Site"), all of the services available on or through the Site or otherwise provided by us (including our application programming interfaces), and all of our free mobile applications, including without limitation, TicketGatewayLiveScan, the TicketGateway app (collectively, the "Applications") are offered, maintained and provided by TicketGateway. We refer to all of these as our "Services." TicketGateway Inc. a Ontario corporation, with its principal place of business at 40 Nugget Ave, Suite 1-101, Toronto, Ontario M1S 3A8 ("TicketGateway," "CA," "we" or "our ").

1.3  Third Party Content

All information, data, text, editorial content, design elements, look and feel, formatting, graphics, images, photographs, videos, music, sounds and other content (collectively, “Content”), relating to an event on the Services is posted by third party event organizers, attendees or other parties and not by TicketGateway (collectively, “Third Party Content”). However, TicketGateway takes intellectual property rights seriously. For that reason, we have created a simple process to deal with complaints of alleged infringement of third party trademark rights and copyrights by Third Party Content posted on the Services. This process covers copyrights (e.g., written text, photographs, sound recordings and video clips) and trademarks/service marks (e.g., logos, slogans and names identifying a good or service).

1.4  Application

The following policy sets forth the process by which any third party who believes that Third Party Content is infringing their trademark and/or copyrights may have such Content removed from the Services.

2.1  Getting Allegedly Infringing Content Removed

If you believe in good faith that any Third-Party Content made available in connection with the Services infringes your copyright or trademark rights, you (or your agent) may send us a takedown notice requesting that the Content be removed, or access to it be blocked. Such takedown notices need to contain the following information in order for TicketGateway to be able to take action:

• Information reasonably sufficient to permit TicketGateway to contact you (i.e., name and address, telephone number and/or email address);
• Sufficient information to identify the copyrighted works or trademarks that are allegedly being infringed, including registration number and registration office if applicable;
• Sufficient information to identify the allegedly infringing material that is to be removed and its Internet location (i.e., URL address);
• A statement that you have a good faith belief that the use of the material is not authorized by the owner, its agent or the law;
• A statement of the accuracy of the takedown notice, and under penalty of perjury, a statement that you are the owner of the allegedly infringed material or you are authorized to act on behalf of such owner; and
• A physical or electronic signature of the person submitting the takedown notice.

The simplest and most efficient way to submit a written takedown notice is by reporting the infringement to our Trust and Safety Team, which is our DMCA/Trademark Agent, at ticketservice@TicketGateway.com. Filing this notice is the fastest method for reporting alleged copyright and/or trademark infringement.

2.2  Liability

Please note that by submitting a takedown notice, you agree that TicketGateway may provide copies of such takedown notice to the alleged infringer and that the information in such takedown notice is subject to TicketGateway’s Privacy Policy. In addition, you will be liable for any damages (including costs and attorneys’ fees) incurred by TicketGateway or the alleged infringer in the event you knowingly and materially misrepresent that Third-Party Content is infringing (taking into consideration copyright defenses (such as fair use) and exceptions). If you are unsure whether the material you are reporting is infringing, you should contact an attorney before filing a takedown notice. TicketGateway cannot provide you with legal advice as to whether or not you are entitled to file a takedown notice.

2.3  Takedown

Upon receiving a valid and fully completed takedown notice, TicketGateway expeditiously removes or disables access to the allegedly infringing material and notifies the alleged infringing party.

2.4   Getting Content Reposted That Is Not Infringing

Note that if your material has been removed by TicketGateway from the Services, the fastest way to get your material reposted is to remove the portions of your material that are allegedly infringing as specified in the takedown notice. However, if you cannot or will not remove the allegedly infringing material and you have a good faith belief that the material was removed or access was disabled by mistake or misidentification, you may send a written counter notice to TicketGateway. Such counter notices need to contain the following information in order for TicketGateway to be able to take action:

• Information reasonably sufficient to permit TicketGateway to contact you (i.e., name and address, telephone number and/or email address);
• Sufficient information to identify the material that has been removed or to which access has been disabled and its location before removal (i.e., URL address);
• A statement under penalty of perjury that you have the good faith belief that the material was removed or access to the material was disabled by mistake or misidentification;
• A statement that you are the account holder of the account to which the takedown notice relates or an authorized representative of such account holder;
• A statement that you consent to jurisdiction of the federal district court in which your address is located, or if you reside outside the United States, for any judicial district in which TicketGateway may be found, and that you will accept service of process from the person who provided notification of infringement or an agent of such person; and
• A physical or electronic signature of you or your authorized representative (i.e., an agent).

The simplest and most efficient way to submit a written counter notice is reporting the notice to our Trust and Safety Team, which is our DMCA/Trademark Agent, at ticketservice@TicketGateway.com. Filing this form is the fastest method to have your dispute reviewed. As a member of the TicketGateway community, we ask that you only submit counter notices for materials that you believe (in good faith) that you are entitled to use. Please note that by submitting a counter notice, you agree that TicketGateway may provide copies of the counter notice to the complaining party and that the information in such counter notice is subject to TicketGateway’s Privacy Policy . Please also note that there may be statutory periods that TicketGateway must wait and certain inactions on the part of the complaining party for TicketGateway to be able to repost the allegedly infringing material.

2.5  Notice Address

If you do not wish to fill out and submit the electronic forms above, takedown notices and counter notices must be submitted in writing to the address below, which is the address of our agent for purposes of the Digital Millennium Copyright Act.

TicketGateway, Inc.
40 Nugget Ave, Suite 1-101, Toronto, Ontario M1S 3A8
Attn: TicketGateway, Inc. DMCA/Trademark Agent
Contact
By Email: ticketservice@TicketGateway.com