TicketGateway offers a secure website where you may get event information and purchase tickets.
Besides online shopping, you may purchase tickets and get event information at the TicketGateway Call Center, at 416-907-8006 or 1-877-616-0101.
Please find your most common tickets queries solution below :
How can I print my tickets?
Printing your tickets is recommended prior to attending the event
Steps to print tickets :
- Login to Your account
- Go to My Order.
- Click on Event View Order.
- Select print tickets.
Can't find your tickets in my account? You can access your purchase confirmation email you might get a email with your tickets attached. Open the attachment to print your tickets (black & white works!).
How can i transfer my tickets?
Transfer tickets from person to person is an facilty provided by ticketgateway. you can transfer your event ticket to someone else just by updating your information with the new attendee's information.
Steps to transfer your Tickets.
- Go to My Order.
- Click on View Order.
- Select Send Tickets with option use same name and different name
- Enter Email of a person Who will recieve Ticket.
How can I change names on my tickets?
Steps to change name on tickets :
- Go to My Order.
- Click on View Order.
- Select Send Tickets and enter the person name whom you wish to send tickets directly.
- Enter Email of a person Who will recieve Ticket.
How can I get refunded for my tickets, when a show is cancelled or rescheduled?
To request a refund if a show is cancelled or rescheduled, please reply to your order confirmation email. We will respond within 2 business days. Once refund is initiated, Visa and MasterCard refunds can take up to 15 business days to show on your account. All sales are subject to terms and condition agreed upon prior to purchasing your ticket. No Exception, unless otherwise stated.
